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All unworn or unaltered merchandise will gladly be exchanged or returned for a full refund within 10 days of receipt of goods. Please Note- All Sale Items are a Final Sale and can not be returned for any reason. An online store credit or full refund on the original credit card used at time of purchase will be issued. If you live in the Charlotte, NC area you may opt for an in-store credit at Petal. Please note-shipping will Not Be Refunded.
All returns MUST have the Original tags from time of purchase and be accompanied by the invoice or copy of original invoice.
Please ship merchandise to:
Petal
1315 East Boulevard
Suite 180
Charlotte, NC 28203
Shoppetal.com recommends that you insure all packages to avoid loss or theft of merchandise. Please keep your tracking number with you at all times.
The customer is responsible for shipping and handling of any returned merchandise.
Please note on your invoice if you would like an exchange, online store credit or full refund(excludes original shipping costs). Your return will be processed within 10-14 days upon receipt of the package at Petal in Charlotte, NC.
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